Shipping policy

1. Order Crafting & Production Time

  • Stack Pendant, Keychain, Dopamine Charm: Handcrafted and dispatched within 48 hours of payment completion.

2. Shipping Destinations & Rates

  • 💵 Standard Shipping: $9.99 flat rate for orders under $99.00.

  • 🚚 Free Shipping: FREE Shipping on all orders over $99.00.

  • 🚫 Shipping Restrictions: We currently ship exclusively to the United States. We do not ship to US remote regions (such as Alaska, Hawaii, or US territories) or international destinations.

3. Delivery Time

  • 📦 Estimated Transit Time: 2 to 9 business days upon dispatch.

4. Address Changes

  • Before Shipping: Shipping address changes are allowed within 24 hours of placing your order.

  • After Shipping: Once your package has been dispatched, address modifications may not be accepted, or additional carrier handling fees may apply.

5. Tracking & Support

  • ⚠️ Tracking Exception: If your package tracking status shows no updates for more than 20 days, please contact our customer support team immediately at contact@ronronland.com.